ENGALURU: From using cybercrime techniques like masking of emails to using firms which provide fake credentials on resumes for a fee, some Indians won’t hesitate to cross the line just to get a job.
A few months ago, an investigator with a private employee screening company found that the address of the firm a candidate claimed he’d worked at was a cemetery in Banjara Hills, Hyderabad. An investigator from another screening firm found that the university which granted an MBA to a candidate vying to be the vice-president (HR) of an ITITeS company did not exist, and its address was that of a garage in New York.
Cases of faking experience and qualification, among other things, have been found in Bengaluru, Chennai, Gurugram and all major cities in India. All sectors are affected, but ITITeS companies and banks have better verification systems than most other sectors, say experts.
Given the present scenario of 1% growth in job creation and increased concerns of a lull in hiring, experts says falsification of resumes may only increase. “General Motors’ decision to stop selling cars in India, Tata Motors firing nearly 1,500 people, the IT sector freezing recruitment and even sacking employees and the pace of job creation will all see falsification of resumes increase in the coming months,” Rohit Karnatak, managing director, Pinkerton India, APAC (Asia Pacific) & EMEA (Europe, the Middle East and Africa) -Global Screening told TOI from Gurugram.
He said while this has been happening for some time, what’s shocking is that those vying for positions of trust -executive level-are also doing it. According to Netrika Consulting India Private Limited, of the 10,000 resumes it checked in the last financial year, 12% to 15% had false information.
Firms offering illegitimate services to job aspirants are becoming slicker. They have professional-looking websites, have people receiving calls from investigators screening candidates and vouch for credentials on the resume. They even mask emails, making it look like it is coming from a credible firm, impossible to catch. Only those with multiple levels of checking are able to find the fluff, and even that’s not 100% certain.
Karnatak said at least 1% to 2% of resumes at the executive level are falsified. “The candidate whose university turned out to be a garage in New York is just one case. The applicant thought we wouldn’t do a physical verification in the US. We did it after we found that he had paid the fees on September 20, while his MBA certificate was dated September 17,” he added.
An HR manager at an MNC in Bengaluru said: “The procedure is to not offer the job or terminate (if employed) and disallow them from applying in for six months.”